Client Relation Executive-Ghaziabad-Walk-in Interviews

CLIENT RELATION EXECUTIVE

Roles and Responsibilities:

· Client Service through emails, phone and e-services.

· Help to resolve client’s query related to different verifications like Employment, Education and Criminal.

· Ensure timely and accurate report delivery at defined productivity levels.

· Execute issue /query resolution and ensure proper documentation & follow-up.

· Ensure adherence to Client Service Level Agreements (SLAs).

· Identify, share and support operational improvements.

· Documentation

· Client Relation Management

· Portal Updation

· Coordinating between Vendors & Clients

· Responsible for work in the absence of Vendors(when the vendors are on leave)

· Vendor Management

Requirements:

· Candidate must be Graduate.

· Experience Required – Fresher

· Grammatically precise in written and spoken English.

· Good in MS Word.

Keywords :- Vendor Management, Operations, Client Service, Client Relation, Customer Service, Customer Relation

Coprorate Hours